Frequently Asked Questions
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Why is your stuff limited?
In order to protect the integrity and value of our products AKUwear releases a small, hand-numbered
250 shirts
for each edition. Every shirt got a limited number, stitched on the left sleeve. That makes
250 unique shirts.
And dont forget: Everyone likes what no one else has.


The shirt I want is sold out! Will you be printing it again?
No. AKUwear has a large body of original work and we would prefer to release a new shirt rather than to revisit past editions!
As soon as a shirt is sold out, AKUwear takes it out of the shop.


What is the AKUownersclub?
By buying an AKUwear product, you are already accepted as a member of the AKU
ownersclub. All you have to do now,
is sending us a photo of yours with your purchased product to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . We edit the photo
and publish it in our
AKUownersclub gallery. A special place for special people.


How do I know which size to purchase?
We offer a size index for all clothing. This will help guide you in determining which size to purchase.


How long will it take to get my order?
AKUwear usually ships orders within 5 to 10 business days. You will receive an email confirmation when your order has shipped.


Where does AKUwear ship?
Global shipping is available when ordering from AKUwear. For more details on our Shipping Rates, click here.


Do you sell original Hasenkamm paintings?
No, AKUwear does not sell original Hasenkamm paintings. Thorsten Hasenkamms paintings are sold through the
various galleries that represent and show his work. For more info, check out his website at
www.hasenkamm.de.


Can I return something I purchased on aku-wear.com?
AKUwear gladly accept returns for any AKUproducts. If you are not satisfied with your purchase, you may return
the item in its original, unused condition (including packaging and tags) within 30 days of the purchase date for a full
refund, less shipping costs. To ensure a timely refund to your account, please return the item immediately upon
deciding that you do not want the product.

 

What is customer satisfaction?
We take pride in the quality of our product and the craftsmanship that goes into it. If you have experienced
anything other than this please contact our customer service team via e-mail at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .


I bought your product on eBay, is it authentic?
To be sure that you're not buying a counterfeit product, we suggest you shop on our website.

 

Do you sell artprints framed?
Due to the cost and risk involved in shipping, AKUwear does not offer the prints framed.

 

How are the prints shipped?
AKUwear has found that the safest way to ship a print is rolled. The print is placed in a tube!

 

How can I become a model for AKUwear?
If you are interested in becoming an AKUmodel, we recommend that you find a local agent with whom you are
comfortable working and let him/her know your interest in working with AKUwear.

 

Does AKUwear produce a catalog?
At this time, AKUwear does not produce a printed catalog. You can shop online at www.aku-wear.com because that is the only place,
where you get all of our shirts and artprints.


You recommend that I set my browser to enable cookies. Why?
Shopping on aku-wear.com requires that your browser has cookies enabled.
A cookie is a small data file that websites store on your hard drive when you visit them.
Your user privacy will not be compromised; cookies contain no personally identifying information, nor does
aku-wear.com share any of your information externally as highlighted in our Privacy Policy.
aku-wear.com also uses cookies to measure activity on our sites, which allows us to determine which
areas and features of our sites are most popular. This information allows us to make improvements and updates
to improve your aku-wear.com experience.
Most browsers are set to accept cookies; if yours is not, go to your browser's user preferences to turn cookies on.


How do I enable cookies?
To enable cookies,
click here.


What is your Privacy Policy?
We will never share your e-mail address or personal information with any third parties. Any information collected on this website
will be used for fraud control, order verification or internal marketing purposes only. For more details on our Privacy Policy, click here.